Você já se perguntou por que algumas empresas prosperam enquanto outras enfrentam desafios constantes? A resposta muitas vezes está nas métricas de retenção. Essas métricas desempenham um papel crucial no sucesso de um negócio, impactando diretamente a fidelidade do cliente e, por conseguinte, a saúde financeira da empresa. Tendo isso em vista, iremos discutir alguns […]
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